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Smart Automation & Services (SAS)

Unlocking new business performance and maximizing IT investments with cutting-edge Infra services, Automation services and ITIL- compliant Managed Services. SAS provides the foundation of digital transformation with expertise in DevOps, Cloud Technologies and Chatbot services.

MANAGED SERVICES

Multi-channel Global Operations center offering technical support for IT infrastructure and business applications.

Solution Offerings

ITSM Processes

Request, configuration, problem, and change management.

Monitoring & Support

Proactive and reactive alert management, production support.

Shared Services

Process consulting, workflow re-engineering, task automation.

Service Desk & Contact Center

24/7 support through voice, chat, email & web.

Technologies

Cloud Telephony
Communication

Learning/
Knowledge Management

ITSM & CRM
 

Monitoring Tool
 

Process Mining and
Automation

INFRA MANAGEMENT

Design, deployment and management of Data Centers & Networks, Cloud migration and environment consolidation.

Solution Offerings

Cloud Technologies/ Dc/ Dr Design

Public, hybrid, private cloud with multi-cloud support.

Dba/Data Migration

Database migration and upgrades.

Middleware Support

Engineering, DevOps, IT automation.

Rim/ Dev Ops

Remote monitoring, development, and automation for infrastructure.

Microsoft Technologies

Support and monitoring for Microsoft products.

Technologies

Cloud/Network

RIM/DB/ Middleware

Microsoft Technologies

DevOps

AUTOMATION SERVICES

Streamlining operations and increasing efficiency through cutting-edge automation technology.

Solution Offerings

Process Automation

RPA assessment, development, chatbots and support.

AI/ML

Text, image, speech recognition, prediction, and data analysis.

Process Digitalization

Mobility solutions, digital process operations and application modernization.

Business Intelligence

Data migration, integration, BI dashboards, business analytics.

Biz App Support

Application maintenance, support, monitoring.

Service Now

Implementation, Upgrade and Support for Service Now

Technologies

RPA
 

Learning/
Analytics

Low Code
 

AI ML
 

Business Process
Digitization

Get to know about our Smart Automation Solutions