NEC's UNIVERGE SP350 Softphone unifies communications by embedding voice business processes to bring employees the instant access and information they require. This versatile tool delivers an extensive array of high-quality video, audio, voice and text features.
Able to be installed on a personal computer or laptop, SP350 provides high-quality voice communications using a USB-connected headset/ handset. Users can use it as a primary desktop telephone, as a supplemental desktop phone or as a remote telecommuting device.
More than just a desktop phone
Enabling communication and access to information in real time. NEC's UNIVERGE SP350 SoftPhone embeds voice communication into business processes to bring employees the instant communication and information they require. This versatile communications tool offers an extensive array of high-quality video, audio, voice and text features.
The SP350 SoftPhone is a multimedia IP phone installed on a personal computer or laptop. It delivers high-quality voice communication using a USB-connected headset/handset. Employees can use it as a primary desktop telephone, as a supplemental desktop telephone or as a remote/telecommuting device.
Business ConneCT - Business ConneCT Operators and Contact Center Agents are also empowered with SP350 SoftPhone where needed to work from a remote location.
Audio and videoconferencing – offers easy set-up and participation in conference calls
Presence – provides the status of the users who are trying to be reached before a call is placed
Application sharing - permits users to share up to 16 files and provides the capability to write in text or insert graphics on a shared document.
Markup pen – enables users to redline a portion of a shared document
Call Log – enables employees to store information about outgoing/incoming calls and missed calls, as well as files on any recorded calls
Call Record – helps users keep a recording of calls as well as measure performance, improve training, ensure compliance and evaluate overall performance